Absolutely! Customization is our specialty. Whether it's altering dimensions, selecting unique materials, or creating your own design, we work closely with you to ensure your furniture is tailored to your exact needs and preferences.

Yes, we provide personalized fabric and material consultations. Our team will guide you in choosing the best options based on your lifestyle, design preferences, and durability needs.

Yes, we offer professional restoration and reupholstery services. Whether it's refreshing your cherished heirloom or giving a modern twist to your existing furniture, we ensure the piece is revitalized to look as good as new.

Our production lead time typically ranges from 4 to 6 weeks for most products, as it includes steps such as shop drawing, design, and confirmation. During peak periods, the lead time may extend to approximately 6 to 8 weeks.

Your project typically takes 4-6 weeks to come to life because we believe in giving every project the attention it deserves. Once it’s in our production queue, we ensure fairness by working on each project in order—after all, we wouldn’t want to cut in line if it were yours! Plus, we like to be thorough by allowing enough time to source the perfect materials for your project. It’s all part of creating something extraordinary for you.

We offer a 1-year warranty against manufacturing defects on framework and upholstery. Qualified defects will be repaired at no cost to you.

Yes, we provide delivery and installation services to ensure your custom furniture reaches you safely and is set up perfectly in your space. Our team handles the process with care and professionalism.

This happens - fortunately it’s rare. We have a process to help you understand clearly what you are custom making before you commit to a project with us. We can tell if you’re not ready and our policy is not to be pushy. If you still end up disliking the item, we will on a case by case basis work with you to alter your project until you are finally satisfied.

Most households stains should be taken out quickly, don’t let it sit for over 24 hours. To clean, we recommend spot cleaning with a clean cloth and an upholstery cleaner. Get our favourite cleaner on Selffix or Lazada. Apply a little cleaner on the stain and confidently rub out the spot. Stains can smell fear, so be confident.

To care for a sagging feather sandwich sofa, fluff the cushions regularly by patting and shaking them to redistribute the feathers. Rotate the cushions often to prevent uneven wear. If the sagging continues, we can help by adding more feather or foam inserts. Regular care will keep your sofa cozy and looking great!

Yes, we can assist with old furniture disposal! Let us know in advance, and we can help coordinate the removal of your old furniture when delivering your new piece. Additional fees may apply depending on the size and type of furniture to be disposed of. We aim to make the process as smooth and hassle-free as possible for you.